Community Observatory

Your Voice Matters

Help us eliminate non-tariff trade barriers. Share suggestions, report customs delays, and rate our logistics network performance.

Support Resources

Common Portal Questions

How are non-tariff barriers reported and handled?

Submitted logs immediately alert Secretariat officers who coordinate with focal points for rapid bilateral resolution.

Actionable Results

Past Improvement Logs

Mutukula Border Customs Post

Before: Severe dwell delays averaging 18 hours due to manually compiled single-window databases.

After: Automated custom sync pipelines reduced average transit delays to 1.8 hours.

Completed Dec 2025Pending verification

Lake Tanganyika Barge Access

Before: Lack of deep barge coordinate mappings and slow lake-water clearances at Kalundu.

After: Shared GPS routes and unified marine border documents integrated directly.

Completed Jan 2026Pending verification

Dar es Salaam Port Dwell

Before: Heavy container storage blockages due to legacy clearance networks and slow paperwork.

After: Digital portal dispatch secured a 4.2-day average turnaround.

Completed Feb 2026Pending verification